Please rest assured to purchase genuine products in our store. We promise that all products sold are original and unopened, and support various methods of authenticity verification. We have agency rights for multiple brands and our customer service personnel are available 24 hours a day.
Frequently Asked Questions
1. What kind of products can I purchase from your store?
We specialize in a wide range of trendy collectibles, including Blind boxes, Cuddly dolls, and Pop Mart series.
2. How do you ensure the authenticity of your products?
All items are sourced directly from brand-authorized suppliers. Every procurement stage undergoes strict quality authentication following brand standards to ensure full traceability.
3. Are the items brand new and sealed?
Yes, we promise that all products sold are original and unopened. We support various methods of authenticity verification for your peace of mind.
4. What is the Minimum Order Quantity (MOQ)?
The standard MOQ for our items is typically 36 pieces per box, especially for blind box collections.
5. Do you offer after-sales support for quality issues?
Absolutely. If you receive damaged items or encounter quality issues, we support unboxing verification and offer immediate solutions, including refunds, to ensure a satisfactory experience.
6. How can I contact customer service?
Our professional customer service personnel are available 24 hours a day to assist you with any inquiries or order concerns.