Dear Friends,
Thanks for visiting our shop. Before placing an order, please read the information below which can help you to know more about our products and save your costs.
Frequently Asked Questions
Do you offer OEM/ODM services?
Yes, we work on ODM/OEM orders. This means we can customize your logo, label, barcode, pattern, style, and packaging according to your specific requests.
What is the MOQ and sample policy?
The MOQ depends on your requirements for color, size, and material. Sample charges are applicable but will be fully returned after a formal order is placed.
What are your quality standards for plush toys?
Plush toys are hand-crafted artifacts. Please note there may be slight variations (about 5%) in size, weight, and shape between samples and mass production.
What are the payment and delivery terms?
We require a 30% T/T deposit in advance. Products in stock usually ship within 7 days, while large quantity custom orders take approximately 20 days.
How can I save on shipping costs?
Ordering multiple items together usually reduces express charges. We also work with specialized shipping agents to provide the most economical and high-quality logistics solutions.
What is your current product range?
We specialize in Plush Toys, Wooden Puzzles, Balloons, and various other party supplies. If you don't see an item, please send us an inquiry as many products are not listed online.
Ottoman Toys
