1. What about sample time & sample fee?
Lead time is 5-7 working days, USD50-150/style. We take responsibility for the sample until it is considered satisfied. Sample fee could be refunded when the trade value reaches a certain threshold.
2. What is your MOQ?
We can handle quantities as low as 500 pcs or 1000 pcs for professional purchasers specializing in plush toys. There is no MOQ requirement for long-term cooperative customers.
3. What are your payment terms?
Usually we support TT 30% in advance, and the balance of 70% will be paid in full before shipment.
4. What is the typical delivery time?
Standard delivery is 25-35 days after the advance deposit and sample are confirmed. This can be negotiated based on final quantity. Urgent orders are acceptable with adjusted pricing.
5. Do you accept OEM/ODM work?
Yes, we have our own manufacturing facilities to provide professional OEM/ODM services. We have extensive experience cooperating with international retailers.
6. What certificates do your products pass?
Our products have been granted "CE", "IAF", and "TUV" certificates, and we have passed NF MARK standards. We can check for other specific certifications as required.